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Can I delete a survey response?

Whether survey responses can be removed or edited.

Updated July 16, 2026

Survey responses cannot be deleted or edited from the dashboard. They are kept as a record of the feedback your customers left.

What you can do

  • View all responses under Engage → Surveys.
  • Pause or archive a survey if you no longer want to collect new responses. Archiving hides the survey but keeps its past responses.

Need a specific response removed?

If you need a particular response removed, for example because it contains personal data, contact support from the dashboard, tell us which response, and we will help.

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