BUSINESS FEATURE
Turn any phone into a self-service loyalty kiosk
Put a spare phone on the counter and customers stamp their own loyalty cards while they pay. The screen sells your daily special, and your staff never stops serving.
In short
FaveCard Kiosk Mode turns any phone or tablet into a self-service loyalty kiosk, so a small business can run a counter kiosk without buying any dedicated hardware. The device shows a QR code; customers scan it with their own phone and tap once to collect a stamp in seconds, with no app to download and no staff time per stamp. New customers can join right at the kiosk: scan the same code, confirm an email, and the loyalty card opens in the browser. Between scans, the screen doubles as a promo display for your daily special or happy hour. Kiosk Mode is available on Business, and every new account gets premium tools free for the first 30 days.
The problem
Every stamp that goes through your staff costs 15 to 20 seconds: stop, unlock the phone, find the scanner, scan, confirm. At 8am with a queue to the door, that is the first thing you drop. And if you run the place alone, you physically cannot stop making drinks to stamp cards. So cards go unstamped, customers stop asking, and the loyalty program quietly dies.
Run a cafe? See our coffee shop loyalty program guide.
A better way
Kiosk Mode flips the flow. You open the app, tap Kiosk Mode and put the phone on the counter. Customers scan the code themselves while they pay and tap once to collect the stamp, and you never break your rhythm. Zero staff seconds per stamp, even at rush hour.
How the loyalty kiosk works
From the app to your counter in a couple of minutes
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The kiosk shows your QR code
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New customers confirm their email
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Regulars tap once to collect
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The stamp is on their card
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Put a device on the counter
Open the FaveCard app, tap Kiosk Mode, and set your headline and promo. Any spare phone or tablet works, iOS or Android. Lock the screen so customers stay in the kiosk (works with iOS Guided Access and Android app pinning).
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Customers stamp themselves
They point their own camera at the QR code and tap once to collect the stamp on their loyalty card. First-time customers join right at the counter with a quick email check. No app to download, nothing to explain.
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Your screen sells between scans
Add a photo and a message: today's special, happy hour, a weekend event. The kiosk plays a sound for every stamp and can show your logo.
Good to know: You and your staff can still stamp cards from the app at any time; the kiosk adds a self-service option at the counter.
What your customers see
A five-second stop at the counter
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Scan, stamp, done
They scan the code with their own camera, tap once to collect, and see the stamp land on their card right away, with their progress to the next reward. The whole stop takes about five seconds.
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New customers join on the spot
A first-time customer scans the same code, confirms their email and starts collecting on the spot. The kiosk quietly signs up loyalty members while you serve the line.
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Your promo while they queue
Between scans the counter screen shows your headline, your logo and your current promo, so the queue reads about today's special instead of staring at a till. It is a small piece of digital signage you already own.
Make the kiosk screen yours
Set it up once in the app. The kiosk runs on phones and tablets in any orientation and keeps the screen awake.
- Background: Pick one of 11 presets, or use your own photo with separate crops for landscape and portrait.
- Promotion: Your own headline, plus a promo with a title, subtitle, badge and up to 5 photos that rotate every 5 seconds.
- Style: Frosted glass, Dark glass or Minimal panels, in one of 6 accent colours.
- Screen lock: iOS Guided Access or Android app pinning keeps customers in the kiosk. A green shield shows when it is locked.
- Confirmation: A "Stamp collected!" message and a chime after every stamp.
Paper cards vs staff scanning vs a kiosk
Three ways to run a stamp card at a busy counter
| Paper punch cards | Staff scans in the app | Kiosk Mode | |
|---|---|---|---|
| Staff time per stamp | Find the stamp, mark the card | A stop-and-scan for every single customer | Zero, customers scan themselves |
| Rush hour | Slows the line | Slows the line | The line keeps moving |
| New customer signup | Hand out another card to lose | Staff stops to explain | Self-serve at the counter, no staff needed |
| Between customers | Nothing | Nothing | A promo screen for your specials |
Paper cards get lost, forgotten and photocopied. Staff scanning works, but it costs seconds you do not have at 8am. A kiosk does the stamping while you do the serving.
Built for busy counters
Example kiosk screens for places where the line never stops
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Coffee shops
- “Grab a coffee, get a stamp!”
- “Your 10th coffee is on us”
- “New: iced matcha latte”
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Bakeries
- “Scan to collect your stamp”
- “Fresh sourdough every Friday”
- “Buy 9 loaves, get the 10th free”
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Food trucks
- “Scan while we cook”
- “Find us Fridays at the market”
- “5 visits = free fries”
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Bubble tea shops
- “Scan while we shake”
- “Happy hour: 2 for 1 until 5pm”
- “Try the new taro slush”
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Ice cream shops
- “Every scoop counts”
- “Scan before it melts”
- “Flavour of the week: pistachio”
No kiosk hardware to buy
See full pricing details and compare Free, Pro and Business side by side.
BUSINESS FEATURE
Available on the Business plan
Business
- Works on any phone or tablet, iOS or Android
- Promo screen with photos between scans
- Custom headline, logo and a sound on every stamp
Your new account: 30 days free with your card in Wallet, your logo and campaigns. No card needed.
Kiosk Mode FAQ
Everything owners ask before putting a phone on the counter
What is a loyalty kiosk?
A loyalty kiosk (also called a loyalty program kiosk) is a self-service station at the counter where customers register a visit and collect rewards without taking up staff time. Dedicated kiosk setups mean buying and mounting a tablet for every location, plus the software to run it. FaveCard's Kiosk Mode does the same job with a phone or tablet you already own: the screen shows a QR code, customers scan it with their own phone and tap once to collect the stamp on their digital loyalty card.
Can customers stamp their own loyalty card?
Yes. With FaveCard Kiosk Mode, customers stamp their own loyalty cards by scanning a QR code on a counter phone or tablet, using their own camera, and tapping once to collect. The stamp lands on their digital card right away and the kiosk plays a sound to confirm it.
Do customers need to download an app?
No app is needed. Customers scan the kiosk's QR code with their phone camera and collect the stamp in the browser. Their loyalty card lives in a web wallet they can reopen anytime, and they can also add it to Apple Wallet or Google Wallet.
Do I need anything set up before I turn on Kiosk Mode?
Just your FaveCard business page. Kiosk Mode runs on it, so switch the business page on first if you have not already. It is a one-time step in the app, then Kiosk Mode is one tap away.
What device do I need for the kiosk?
Any iPhone, iPad, Android phone or tablet that runs the FaveCard app. Put it next to the register and lock the screen with iOS Guided Access or Android app pinning, so customers can scan but cannot leave the kiosk. The kiosk screen has dedicated phone, tablet and landscape layouts, so an old phone or an iPad in a cheap stand both look right.
Can new customers join at the kiosk?
Yes. FaveCard calls this scan-to-join: a first-time customer scans the same QR code, confirms their email and their card opens in the browser, no app needed. The kiosk signs up new loyalty members while you keep serving.
What does the screen show between scans?
Between scans the kiosk screen shows whatever you want the queue to read: a custom headline, your logo and an optional promo with photos, like today's special or your happy hour. You can change it anytime from the app.
How much does a FaveCard loyalty kiosk cost?
There is no extra hardware to buy; any phone or tablet works. Kiosk Mode is available on the Business plan, and every new account gets premium tools free for the first 30 days, no credit card needed. See current pricing to compare plans.
Put your loyalty program on the counter
Set up in minutes. Wallet, your logo and campaigns free for 30 days. No card needed.