Send a campaign
How to send a message campaign to customers.
Campaigns help you bring customers back with targeted messages.
How a campaign reaches customers
A campaign goes to the loyalty card, not to the inbox. FaveCard updates the card in Apple Wallet or Google Wallet and sends a notification to that card. Campaigns are not emails, and they are not SMS.
Steps
- Open the dashboard.
- Go to Engage → Campaigns.
- Choose a campaign template or create a custom campaign.
- Select the card and customer audience.
- Write the message customers should receive, and under Active until choose how long it stays on the card.
- Preview the campaign.
- Choose Send now. Campaigns go out right away; you can’t schedule one for later.
Before sending
Make sure the message is clear, short, and includes a reason to visit soon.
More in Campaigns and automations
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