Find your invoice

Open Billing in the FaveCard dashboard first. It shows who provides the documents for your current or most recent paid subscription and the email address associated with them.

If Billing says Stripe/Link

Stripe/Link handles the purchase as the merchant of record. It automatically emails receipts, invoices, refund or credit-note notices, and certain subscription updates to the email used at Checkout. PDF documents are attached.

To find them again or manage the subscription:

1. In Billing, click Open billing in Link.
2. Sign in to Link with the email used at Checkout.
3. Open the relevant order in your order history.

If Billing says FaveCard

Automatic email delivery is not currently promised for every Direct invoice. Billing shows the delivery address when one is stored. If you did not receive the document, contact support from the dashboard and tell us which billing period you need.

Use Manage subscription for the Direct Stripe Billing Portal. Most Direct customers can update their billing details there. If Billing says verified EU VAT details are locked, contact support instead; do not replace a verified legal identity or VAT ID in the portal.

If you cannot see the order

For Link, make sure you signed in with the exact Checkout email shown in Billing. For a Direct invoice, or if the document is still missing, contact support from the dashboard.