Change the messages on your card

Your loyalty card shows a short message with the stamps, for example “Collect stamps and earn rewards!” or “You have a reward to claim!”. You can change these messages at any time, also on a card customers already have.

Steps

1. Open the FaveCard dashboard.
2. Go to Cards → Manage cards and click the card.
3. Find Stamp messages.
4. Change the messages you want (see below).
5. Click Save changes.

What you can change

• Stamps label: the word next to the stamp counter, for example “Stamps”.
• Header label: the title above the message, always shown in capital letters, for example “REWARDS” or “VIP CLUB”.
• Collecting stamps: shown while the customer is collecting stamps.
• Reward ready: shown when the customer can claim a reward.
• Multiple rewards at once: shown when the customer has 2 or more rewards to claim.
• Per-stamp overrides (optional): a message for one particular stamp, for example the 4th.

For Collecting stamps, Reward ready and each per-stamp override, you can add up to 5 versions with Add variant. Each customer sees one of them, chosen at random. Each version can have up to 50 characters.

Change the message at the last stamp

Use either of these:

• Reward ready changes the message every customer sees while a reward is waiting.
• Per-stamp overrides (optional) sets a message for one stamp. Click Add stamp override, choose the stamp, for example Stamp 10, and write the message. Stamps with a reward are marked with 🎁.

If you wrote a message for a reward when you created the card, it is already listed here as an override for that stamp. Edit it there, or click Remove override.

This changes only the text. The reward itself and the number of stamps can’t be changed on an existing card. To change them, create a new card. See Edit a card.

When customers see the new text

Cards in Apple Wallet and Google Wallet show the new messages after the customer’s next stamp. A card opened in a browser shows them the next time it is opened.